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Capability Management Guide
Author: Matthias Wißotzki
Publisher: Springer
ISBN: 365819233X
Pages: 371
Year: 2017-08-08
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This book investigates what enterprises can do and/or what should it be capable of in order to accelerate organizational changes. Therefore, a capability-based method is developed, which assists in the identification, structuring and management of capabilities. The approach is embedded in a process comprising four building blocks that provide appropriate procedures, concepts and supporting tools evolved from theory and practical use cases. The guide represents a flexible method for capability newcomers and experienced audiences to optimize enterprises’ economic impacts of EAM supporting the alignment of business and IT.
IT-CMF – A Management Guide - Based on the IT Capability Maturity FrameworkTM (IT-CMFTM) 2nd edition
Author: Martin Curley, Jim Kenneally, Marian Carcary
Publisher: Van Haren
ISBN: 9401801975
Pages: 240
Year: 2017-07-27
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This management guide offers an introduction to the IT Capability Maturity FrameworkTM (IT-CMFTM), 2nd edition. The IT-CMF offers a comprehensive suite of tried and tested practices, organizational assessment approaches, and improvement roadmaps covering key IT capabilities needed to optimize value and innovation in the IT function and the wider organization. It enables organizations to devise more robust strategies, make better-informed decisions, and perform more effectively, efficiently, and consistently.IT-CMF is:• An integrated management toolkit covering 36 key capability management disciplines, with organizational maturity profiles, assessment methods, and improvement roadmaps for each. • A coherent set of concepts and principles, expressed in business language, that can be used to guide discussions on setting goals and evaluating performance.• A unifying (or umbrella) framework that complements other, domain-specific frameworks already in use in the organization, helping to resolve conflicts between them, and filling gaps in their coverage. • Industry/sector and vendor independent. IT-CMF can be used in any organizational context to guide performance improvement.• A rigorously developed approach, underpinned by the principles of Open Innovation and guided by the Design Science Research methodology, synthesizing leading academic research with industry practitioner expertise‘IT-CMF provides us with a structured and systematic approach to identify the capabilities we need, a way to assess our strengths and weaknesses, and clear pathways to improve our performance.’ Suresh Kumar,Senior Executive Vice President and Chief Information Officer, BNY Mellon‘To successfully respond to competitive forces, organizations need to continually review and evolve their existing IT practices, processes, and cultural norms across the entire organization. IT-CMF provides a structured framework for them to dothat.’ Christian Morales, Corporate Vice President and General Manager EMEA, Intel Corporation‘We have successfully applied IT-CMF in over 200 assignments for clients. It just works. Or, as our clients confirm, it helps them create more value from IT.’ Ralf Dreischmeier, Senior Partner and Managing Director, The Boston Consulting Group‘By using IT-CMF, business leaders can make sure that the tremendous potential ofinformation technology is realized in their organizations.’ Professor Philip Nolan, President, Maynooth University‘I believe IT-CMF to be comprehensive and credible. Using the framework helps organizations to objectively identify and confirm priorities as the basis for driving improvements.’Dr Colin Ashurst, Senior Lecturer and Director of Innovation, Newcastle University Business School
Guide to Improving Capability for Systems Operations and Management
Author:
Publisher: Transportation Research Board
ISBN: 0309129060
Pages: 44
Year: 2011
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TRB's second Strategic Highway Research Program (SHRP 2) Report S2-L06-RR-2 Guide to Improving Capability for Systems Operations and Management examines the way transportation agencies should be organized to successfully execute operations programs that improve travel time reliability. After the guide was submitted for publication, the American Association of State Highway and Transportation Officials (AASHTO) converted the SHRP 2 Reliability Project L06 research into a web-based tool that is designed to be user-friendly, easy to access, and updatable. The web tool, Systems Operations and Management Guidance, is available on the AASHTO website at http://www.aashtosomguidance.org.
Capability Management Complete Self-Assessment Guide
Author: Gerardus Blokdyk
Publisher: Createspace Independent Publishing Platform
ISBN: 1546977074
Pages: 114
Year: 2017-05-27
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Think about the kind of project structure that would be appropriate for your Capability management project. should it be formal and complex, are can it be less formal and relatively simple? How can we improve Capability management? How would one define Capability management leadership? When a Capability management manager recognizes a problem, what options are available? What prevents me from making the changes I know will make me a more effective Capability management leader? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Capability management assessment. Featuring 607 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Capability management improvements can be made. In using the questions you will be better able to: - diagnose Capability management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Capability management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Capability management Scorecard, you will develop a clear picture of which Capability management areas need attention. Included with your purchase of the book is the Capability management Self-Assessment downloadable resource, containing all 607 questions and Self-Assessment areas of this book. This helps with ease of (re-)use and enables you to import the questions in your preferred Management or Survey Tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
It-cmf
Author: Van Haren Publishing
Publisher:
ISBN: 9401801967
Pages: 240
Year: 2017-07-27
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This management guide offers an introduction to the IT Capability Maturity Framework(TM) (IT-CMF(TM)), 2nd edition. The IT-CMF offers a comprehensive suite of tried and tested practices, organizational assessment approaches, and improvement roadmaps covering key IT capabilities needed to optimize value and innovation in the IT function and the wider organization. It enables organizations to devise more robust strategies, make better-informed decisions, and perform more effectively, efficiently, and consistently. IT-CMF is: - An integrated management toolkit covering 36 key capability management disciplines, with organizational maturity profiles, assessment methods, and improvement roadmaps for each. - A coherent set of concepts and principles, expressed in business language, that can be used to guide discussions on setting goals and evaluating performance. - A unifying (or umbrella) framework that complements other, domain-specific frameworks already in use in the organization, helping to resolve conflicts between them, and filling gaps in their coverage. - Industry/sector and vendor independent. IT-CMF can be used in any organizational context to guide performance improvement. - A rigorously developed approach, underpinned by the principles of Open Innovation and guided by the Design Science Research methodology, synthesizing leading academic research with industry practitioner expertise.
Capability Management
Author: M.S. SAXENA
Publisher: Global India Publications
ISBN: 9380228430
Pages: 310
Year: 2009-12-01
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This book provides a detailed account of the network-like organizational forms that some firms are adopting to make themselves more flexible and rsponsive to changing technologies and customer demands. As these organizations become more pervasive, the winners will be those firms that develop the specific capabilities that are needed to thrive in a networked world. This book discusses-Capability management strategy Nature of Management and leadership, The purpose and NAture of the appraisal Assessing financial performance, appraising production, and HRM, management effectiveness, Culture and structure.
ITIL Intermediate Certification Companion Study Guide
Author: Helen Morris, Liz Gallacher
Publisher: John Wiley & Sons
ISBN: 1119012260
Pages: 720
Year: 2017-08-04
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The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, this book gives you everything you need to pass, including full coverage of all objectives for all four exams. Clear, concise explanations walk you through the process areas, concepts, and terms you need to know, and real-life examples show you how they are applied by professionals in the field every day. Although this guide is designed for exam preparation, it doesn't stop there — you also get expert insight on major topics in the field. The discussion includes operational support and analysis; planning, protection and optimization; release, control and validation; and service offerings and agreements that you'll need to know for the job. ITIL is the most widely-adopted IT Service Management qualification in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This book is your ideal companion for exam preparation, with comprehensive coverage and detailed information. Learn service strategy principles, organization, and implementation Master the central technologies used in IT Service Management Be aware of inherent challenges, risks, and critical success factors Internalize the material covered on all four ITIL exams The ITIL qualification is recognized around the globe, and is seen as the de facto certification for those seeking IT Service Management positions. Passing these exams requires thorough preparation and rigorous self-study, but the reward is a qualification that can follow you anywhere. ITIL Intermediate Certification Companion Study Guide for the ITIL Service Capability Exams leads you from Foundation to Master, giving you everything you need for exam success.
COBIT® 5 - A Management Guide
Author: Pierre Bernard
Publisher: Van Haren
ISBN: 9087537018
Pages: 138
Year: 2012-10-23
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This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field. Second, it is a high-level introduction to ISACA's open standard COBIT 5.0 that will encourage further study. This guide follows the process structure of COBIT 5.0. This guide is aimed at business and IT (service) managers, consultants, auditors and anyone interested in learning more about the possible application of IT governance standards in the IT management domain. In addition, it provides students in IT and Business Administration with a compact reference to COBIT 5.0.
Guide to Improving Capability for Systems Operations and Management
Author: Parsons Brinckerhoff
Publisher:
ISBN: 0309129060
Pages: 44
Year: 2011
View: 493
Read: 1150
TRB's second Strategic Highway Research Program (SHRP 2) Report S2-L06-RR-2 Guide to Improving Capability for Systems Operations and Management examines the way transportation agencies should be organized to successfully execute operations programs that improve travel time reliability. After the guide was submitted for publication, the American Association of State Highway and Transportation Officials (AASHTO) converted the SHRP 2 Reliability Project L06 research into a web-based tool that is designed to be user-friendly, easy to access, and updatable. The web tool, Systems Operations and Management Guidance, is available on the AASHTO website at http://www.aashtosomguidance.org.
The Analytics Lifecycle Toolkit
Author: Gregory S. Nelson
Publisher: John Wiley & Sons
ISBN: 1119425069
Pages: 464
Year: 2018-04-03
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An evidence-based organizational framework for exceptional analytics team results The Analytics Lifecycle Toolkit provides managers with a practical manual for integrating data management and analytic technologies into their organization. Author Gregory Nelson has encountered hundreds of unique perspectives on analytics optimization from across industries; over the years, successful strategies have proven to share certain practices, skillsets, expertise, and structural traits. In this book, he details the concepts, people and processes that contribute to exemplary results, and shares an organizational framework for analytics team functions and roles. By merging analytic culture with data and technology strategies, this framework creates understanding for analytics leaders and a toolbox for practitioners. Focused on team effectiveness and the design thinking surrounding product creation, the framework is illustrated by real-world case studies to show how effective analytics team leadership works on the ground. Tools and templates include best practices for process improvement, workforce enablement, and leadership support, while guidance includes both conceptual discussion of the analytics life cycle and detailed process descriptions. Readers will be equipped to: Master fundamental concepts and practices of the analytics life cycle Understand the knowledge domains and best practices for each stage Delve into the details of analytical team processes and process optimization Utilize a robust toolkit designed to support analytic team effectiveness The analytics life cycle includes a diverse set of considerations involving the people, processes, culture, data, and technology, and managers needing stellar analytics performance must understand their unique role in the process of winnowing the big picture down to meaningful action. The Analytics Lifecycle Toolkit provides expert perspective and much-needed insight to managers, while providing practitioners with a new set of tools for optimizing results.
Fit for Growth
Author: Couto, Deniz Caglar, John Plansky
Publisher: John Wiley & Sons
ISBN: 1119268532
Pages: 288
Year: 2017-01-10
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A practical approach to business transformation Fit for Growth* is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs Manage transformation and transition productively Create lasting competitive advantage Deliver reliable, high-value performance Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. *Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States
Test and evaluation management guide.
Author:
Publisher: DIANE Publishing
ISBN: 1428996125
Pages:
Year:
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Human Capability
Author: Elliott Jaques, Kathryn Cason
Publisher: Falls Church, VA : Cason Hall & Company
ISBN:
Pages: 165
Year: 1994
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A major breakthrough in understanding human capability, intelligence, & development theory is reported with the results of Cason/Jaques' conclusive 3-year validation study capping Jaques' 38-year developmental program. Evidence shows that individuals mature within predictable patterns & that maturation continues throughout life. First uncovered by Dr. Jaques in 1956, this theory has been continually tested & confirmed since that time. Study validates the authors' dynamic conception about the maturation of capability beyond adolescence & includes discussion relating it to Piaget's concepts, which end at age 15, & to IQ studies which posit that intelligence fully matures by age 18. Cason/Jaques' research & field work demonstrate with high reliability & validity that when heavily engrossed in work, individuals process information in four & only four ways which recur in a series of higher orders of information complexity. Further, this hierarchy of mental processing methods corresponds with levels of individual capability & gives an objective method of DIRECT OBSERVATION of capability. The ability to plot & predict the growth of human potential capability is experienced by some as controversial. Social consequences of this work are substantial & are addressed by the authors. Order from: Cason Hall, 5201 Leesburg Pike, Suite 1103, Falls Church, VA 22041; 800-448-7357.
Contract and Commercial Management - The Operational Guide
Author: International Association for Contract and Commercial Management(IACCM)
Publisher: Van Haren
ISBN: 908753972X
Pages: 656
Year: 2011-11-11
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Almost 80% of CEOs say that their organization must get better at managing external relationships. According to The Economist, one of the major reasons why so many relationships end in disappointment is that most organizations 'are not very good at contracting'. This ground-breaking title from leading authority IACCM (International Association for Contract and Commercial Management) represents the collective wisdom and experience of Contract, Legal and Commercial experts from some of the world s leading companies to define how to partner for performance. This practical guidance is designed to support practitioners through the contract lifecycle and to give both supply and buy perspectives, leading to a more consistent approach and language that supports greater efficiency and effectiveness. Within the five phases described in this book (Initiate, Bid, Development, Negotiate and Manage), readers will find invaluable guidance on the whole lifecycle with insights to finance, law and negotiation, together with dispute resolution, change control and risk management. This title is the official IACCM operational guidance and fully supports and aligns with the course modules for Certification.
Service Offerings and Agreements
Author: Alison Cartlidge
Publisher: The Stationery Office
ISBN: 0113312709
Pages: 100
Year: 2010-11-01
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This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.

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