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Building Cross-Cultural Competence
Author: Charles M. Hampden-Turner, Fons Trompenaars
Publisher: Yale University Press
ISBN: 0300130635
Pages: 400
Year: 2008-10-01
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divdivCross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock and turning it to business advantage. Opposing values can be understood as complementary and reconcilable, say Charles Hampden-Turner and Fons Trompenaars. A manager who concentrates on integrating rather than polarizing values will make much better business decisions. Furthermore, the authors show, wealth is actually created by reconciling values-in-conflict. Based on fourteen years of research involving nearly 50,000 managerial respondents and on the authors’ extensive experience in international business, the book compares American cultural values to those of more than forty other nations. It explores six culture-defining dimensions and their reverse images (universalism-particularism, individualism-communitarianism, specificity-diffusion, achieved status–ascribed status, inner direction–outer direction, and sequential time–synchronous time) and discusses them as alternative ways of coping with life’s—and business’s—exigencies. With humor, cartoons, and an array of business examples, the authors demonstrate how the reconciliation of cultural differences can cause whole organizations to grow healthier, wealthier, and wiser. /DIV/DIV
Building Cultural Competence
Author: Darla K. Deardorff, Kate Berardo
Publisher: Stylus Publishing, LLC
ISBN: 1579228062
Pages: 400
Year: 2012-10-29
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For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences. Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners’ cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities. The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.
Cross Cultural Competence
Author: Simon L. Dolan, Kristine Marin Kawamura
Publisher: Emerald Group Publishing
ISBN: 1784418870
Pages: 368
Year: 2015-04-14
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This book serves as a comprehensive, practical, and workshop-based program that facilitates change agents to help organizations and people develop cross cultural skills and global competence. It is grounded in the most rigorous and relevant theories, research, and learning methods and makes them easily accessible and fun to apply.
Contemporary Leadership and Intercultural Competence
Author: Michael A. Moodian
Publisher: SAGE
ISBN: 1452276803
Pages: 312
Year: 2008-10-29
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Featuring contributions from some of the world's most renowned cross-cultural management theorists and commentators, this breakthrough text explores the cross-cultural dynamics within organizations. The book examines the evolving role of cultural diversity in the workplace, the application of cultural comprehension to organizations, and the measurement of various aspects of intercultural competence.
Building Cultural Intelligence in Church and Ministry
Author: Osoba O. Otaigbe
Publisher: AuthorHouse
ISBN: 1524629898
Pages: 144
Year: 2016-06-30
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Revd Osoba Otaigbe has written a comprehensive guide for helping the church more effectively relate and serve across cultural borders. Whether youre welcoming a community of refugees, travelling on a short-term mission experience, befriending an expat family, or simply interacting with an increasingly diverse society, this guide will help you love your neighbour. The book is packed full of insights about cultural intelligence and brings them to life for Christians. The case studies and discussion questions are particularly useful for making the theoretical ideas immensely practical. As both a cultural intelligence researcher and a Christian, it gives me great joy to commend Revd Osoba and his work to you. David Livermore, PhD., author of Leading with Cultural Intelligence and President of Cultural Intelligence Centre USA Building Cultural Intelligence in Church and Ministry is a timely contribution to our understanding of the way varied global and local cultures can be nurtured to offer a rich and meaningful engagement in our lives and in work. It draws on a wide range of scriptural and practical examples that makes it an easy to read and understand study guide for various audiences. The guidance on how to develop cross-cultural competence, in particular, makes the book a must-read, one that promises to equip the reader with the much required understanding, appropriate responses, and management of diverse cross-cultural engagements in both missions and ministries. Dr Maureen Ayikoru, Senior Lecturer, Anglia Ruskin University, United Kingdom In our rapidly changing society it is really important that we all develop greater cultural intelligence. If we are to become the vibrant Kingdom community of all nations that the Bible envisages we need much greater understanding and appreciation of those who are different from ourselves. This book, and the assessment and workshops that go alongside it, will be particularly helpful for leaders, churches and groups who want to grow in this area. Relating the concepts of cultural intelligence to passages of Scripture, it will certainly encourage some great discussion, learning and reflection for discipleship and mission. Revd Lynn Green, General Secretary, Baptist Union of Great Britain Building Cultural Intelligence in Church and Ministry is a worthwhile work with important things to say and to give perceptive and practical guidance Prof David Dunn-Wilson, Honorary Research Fellow, Cliff College, United Kingdom Building Cultural Intelligence in Church and Ministry book has done a marvelous job of integrating scriptural basis and reference points in the exploration of the cultural intelligence factors as they relate to ministry and mission. This being interspersed with practical and real world scenarios and examples is very helpful. The reflection/study guide questions are also well written and will provide for deeper learning, discussion and application. There is a considerable amount of information and detail to work through and I would suggest that people work through the book at a steady pace so that they can fully digest that immense learning and insights that this book will give. Adrian Kistan, Principal Consultant, Intercultural Solutions, Australia More than ever, cultural intelligence is a much-needed competence to grow, develop and nurture. Current fears and conflicts on the global and in local contexts, and not the least in churches, underscore this. Through this timely volume, Osoba O. Otaigbe brings his expertise as a cultural intelligence researcher, and years of experience working in cross-cultural and diverse contexts to offer an invaluable resource for churches. Building Cultural Intelligence in Church and Ministry draws on a variety of scholarly sources, biblical texts, and practical examples to provide readers with helpful insights and questions for reflection on developing cultural awareness, intelligence and competence. A welcome resource for ministerial/missional formation and both denominational and local church leadership! Michael N. Jagessar (Revd Dr) Global and Intercultural Ministries, United Reformed Church (UK)
Building Cross-Cultural Competence
Author: Michael Mangan
Publisher:
ISBN:
Pages: 21
Year: 1995
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Developing Cross-cultural Competence
Author: Eleanor W. Lynch, Marci J. Hanson
Publisher: Paul H Brookes Publishing
ISBN: 159857163X
Pages: 546
Year: 2011
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The gold-standard text on cross-cultural competence, the fourth edition of this trusted bestseller prepares professionals to honor different customs, beliefs, and value systems as they work with young children and families.
52 Activities for Improving Cross-Cultural Communication
Author: Donna Stringer, Patricia Cassiday
Publisher: Nicholas Brealey
ISBN: 0983955875
Pages: 256
Year: 2009-06-16
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52 Activities for Improving Cross-Cultural Communication specifically explores cross-cultural communication issues with an eye toward increasingcross-cultural understanding and effectiveness. The exercises in this book are intended to facilitate effective communication across a wide range of differences. Many of the exercises are written with instructions that address the needs for a specific audience (e.g., gender or generation). Stringer and Cassiday have written and adapted sound, ready-to-use activities for settings where the exploration of cross-cultural communication would be beneficial: the workplace, the classroom, human resources programs, ESL classes, corporate diversity training, international team development workshops, conflict management and others.This practical trainer’s manual includes applications from many sectors and angles: business, diversity and cross-cultural fields, and from trainers in the U.S., Europe, Asia, the Middle East and Latin America. The exercises are organized according to the appropriate audience, the time required to perform and the risk level for participants (a unique feature created by the authors) and are easily adaptable to the user’s particular need and situation.There is something for everyone in this book: for those who like hands-on, practical activities, those who prefer experiential exercises and those who learn best if they can reflect on ideas.
Cultural Agility
Author: Paula Caligiuri
Publisher: John Wiley & Sons
ISBN: 1118330544
Pages: 272
Year: 2013-01-30
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HR professionals' guide to creating a culturally agile talent pipeline Succeeding in today's global economy requires organizations to acquire, develop, and retain professionals who can operate effectively around the world, irrespective of country or culture. More than ever before, organizations need a pipeline of professionals who possess cultural agility, the ability to quickly, comfortably, and successfully work in cross-cultural and international environments. As the competition for culturally agile talent grows, meeting this critical human resource challenge requires highly effective, cutting-edge talent management practices. With step-by-step guidance and evidence of effectiveness, this book offers those critical practices—many which can be implemented today. Includes how-to details for implementing talent management practices to build a pipeline of cultural agile professionals in any organization Features illustrative examples from a wide range of organizations, including the Peace Corps, the US Military, and many Fortune 500 companies Allows access to the Cultural Agility Self-Assessment (CASA), an interactive online assessment This book is a must-have resource for human resource professionals and all business leaders who know that the key to their organizations' success in today's complex global economy is their culturally agile human talent.
21 Leaders for the 21st Century
Author: Fons Trompenaars
Publisher: McGraw-Hill
ISBN: 0071589597
Pages: 497
Year: 2001-09
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21 Leaders for the 21st Century redefines leadership. Trompenaars and Hampden-Turner tap into the wisdom of high-performing leaders from around the globe, from Michael Dell to Acer9s Stan Shih and from Richard Branson to Russian politician and banker, Sergei Kiriyenko. These business giants candidly reveal their personal experiences of business dilemmas. 21 Leaders for the 21st Century uses these important insights into the nature of leadership to show today9s managers how to understand and use the seven dilemmas of leadership.
Building a Healthy Multi-ethnic Church
Author: Mark DeYmaz
Publisher: John Wiley & Sons
ISBN: 1118047532
Pages: 240
Year: 2010-12-23
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Through personal stories, proven experience and a thorough analysis of the biblical text, Building a Healthy Multi-ethnic Church illustrates both the biblical mandate for the multi-ethnic church as well as the seven core commitments required to bring it about. Mark DeYmaz, pastor of one of the most proven multi-ethnic churches in the country, writes both from his experience and his extensive study of how to plant, grow, and encourage more ethnically diverse churches. He argues that the "homogenous unit principle" will soon become irrelevant and that the most effective way to spread the Gospel in an increasingly diverse world is through strong and vital multi-ethnic churches.
Organizational Psychology in Cross Cultural Perspective
Author: Colin P. Silverthorne
Publisher: NYU Press
ISBN: 0814739865
Pages: 343
Year: 2005-01-01
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The last two decades have seen an explosive increase in the ethnic diversity of the workforce, growth in international business, and the emergence of many more multinational companies. The potential for problems as companies operate across borders and managers manage in countries which have different values, norms and cultural behaviors is great. By looking at organizational psychology in a cross-cultural context, we can gain an understanding of the challenges facing organizations and business today. This text breaks new ground in introducing organizational psychology from a cross cultural perspective. It provides a foundational overview of the current major theories in organizational psychology, and illuminates the impact of cultural differences on organizational dynamics. It also makes available specific research concerning our current understandings of how these dynamics play out in particular regions and countries, such as autocratic versus democratic leadership styles in Africa and Europe or conflict management in Asia. The volume offers a welcome introduction to the topic to those in industrial/organizational psychology, international relations and management, and international business/MBA programs focusing on international issues.
Critical Issues in Cross Cultural Management
Author: Jessica L. Wildman, Richard L. Griffith, Brigitte K. Armon
Publisher: Springer
ISBN: 3319421662
Pages: 190
Year: 2016-11-25
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This stimulating book surveys the research on the challenges and opportunities encountered when working within culturally and geographically diverse organizational settings. Expert contributors pose and address complex questions regarding cultural competence and leadership in today’s rich landscape of global organizations, multiple-leader teams, extensive coordination among locations, and ever-evolving virtual communication technologies. The ideas described here focus not only on building cultural skills to develop and sustain teams, but also on applying knowledge, building insight, evaluating performance, and training team members to be leaders. Among the book’s innovations: the Globally Intelligent Leadership framework, strategies for building multicultural collaborative leadership, military and peacemaking perspectives, and new approaches for assessing cross-cultural competencies. Included in the coverage: · Globally Intelligent Leadership: toward an integration of competencies. · Considerations and best practices for developing cultural competency models in applied work domains. · Cultural dilemmas and sociocultural encounters: an approach for understanding, assessing, and analyzing culture. · Conflict competence in a multicultural world. · Twenty countries in twenty years: modeling, assessing, and training generalizable cross-cultural skills. · Expecting the unexpected: cognitive and affective adaptation across cultures. Critical Issues in Cross Cultural Management will interest students, scholars, and practitioners in industrial organizational psychology, organizational behavior, work psychology, and applied psychology programs looking for a summary of up-to-date research and viewpoints on this increasingly salient topic.
Cultural Fault Lines in Healthcare
Author: Michael C. Brannigan
Publisher: Lexington Books
ISBN: 0739149687
Pages: 122
Year: 2012-02-16
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Healthcare in the U.S. faces two interpenetrating certainties. First, with over 66 racial and ethnic groupings, our “American Mosaic” of worldviews and values unavoidably generates clashes in hospitals and clinics. Second, our public increasingly mistrusts our healthcare system and delivery. One certainty fuels the other. Conflicts in the clinical encounter, particularly with patients from other cultures, often challenge dominant assumptions of morally appropriate principles and behavior. In turn, lack of understanding, misinterpretation, stereotyping, and outright discrimination result in poor health outcomes, compounding further mistrust. To address these cultural fault lines, healthcare institutions have initiated efforts to ensure “cultural competence.” Yet, these efforts become institutional window-dressing without tackling deeper issues, issues having to do with attitudes, understanding, and, most importantly, ways we communicate with patients. These deeper issues reflect a fundamental, original fault line: the ever-widening gap between serving our own interests while disregarding the concerns of more vulnerable patients, those on the margins, those Others who remain disenfranchised because they are Other. This book examines this and how we must become the voice for these Others whose vulnerability and suffering are palpable. The author argues that, as a vital and necessary condition for cultural competency, we must learn to cultivate the virtue of Presence - of genuinely being there with our patients. Cultural competency is less a matter of acquiring knowledge of other cultures. Cultural competency demands as a prerequisite for all patients, not just for those who seem different, genuine embodied Presence. Genuine, interpersonal, embodied presence is especially crucial in our screen-centric and Facebook world where interaction is mediated through technologies rather than through authentic face-to-face engagement. This is sadly apparent in healthcare, where we have replaced interpersonal care with technological intervention. Indeed, we are all potential patients. When we become ill, we too will most likely assume roles of vulnerability. We too may feel as invisible as those on the margins. These are not armchair reflections. Brannigan’s incisive analysis comes from his scholarship in healthcare and intercultural ethics, along with his longstanding clinical experience in numerous healthcare settings with patients, their families, and healthcare professionals.
Business Across Cultures
Author: Fons Trompenaars, Peter Woolliams
Publisher: John Wiley & Sons
ISBN: 1841125911
Pages: 368
Year: 2004-05-14
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Business Across Cultures is the keystone book in the Culture for Business series. It provides an overview of all subjects tackled in the other books of the series. Its particular aim is to provide executives with a cross-cultural perspective on how companies meet the diverse needs of customers, investors and employees; to introduce the main ideas in business in a multicultural context; and to show how they all fit together.

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